KAGEAI GUIDE
Troubleshooting KageAI
Recover from common task, entitlement, checkout, connection, and browser problems.
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Start with the smallest safe recovery step. Do not repeat a payment or Agent action until you know the previous attempt ended.
Common fixes
- Refresh the page once and confirm you are signed into the intended email.
- Check the service status page before retrying a failed task.
- For billing, open Manage subscription and confirm the Whop order state.
- For an Agent run, inspect its visible status and use Stop before starting another run.
If the problem continues
Record the page, approximate time, expected result, and visible error message. Never include passwords, payment details, API keys, access tokens, or private target data in a support message.